Shipping policy




Shipping Policy

At Trellis, every garment is thoughtfully crafted and carefully packed to ensure it reaches you in its finest form.

Order Processing

All orders are processed within 3–7 business days after confirmation.
Made-to-order pieces may require additional preparation time, which will be mentioned on the product page.

Shipping Timeline

Estimated delivery timelines:

  • Mumbai: 4–7 business days
  • Metro Cities: 5–9 business days
  • Other Indian Locations: 7–12 business days

Delivery timelines may vary during public holidays, collection launches, weather conditions, or unforeseen courier delays.

Shipping Charges

  • Free shipping on prepaid orders above 10k across India.
  • Shipping charges for Cash on Delivery (if applicable) will be calculated at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or WhatsApp to monitor your shipment.

Packaging

Each Trellis order is packed carefully to maintain the quality and finish of the garment during transit.

Delivery Attempts

Our courier partners will attempt delivery multiple times. If the shipment remains undelivered due to incorrect address or customer unavailability, the order may be returned to us.

International Shipping

Currently, Trellis ships only within India.
For international orders or special requests, please contact us directly.

Need Help?

For any shipping-related queries, feel free to contact us at:

Email: hello@thetrellisindia.in
Instagram: @thetrellisindia